AquaBotanical Water's Purpose is to #LEAVEITBETTER
We offer free delivery on all metro orders. No order minimums*.
All orders placed outside of metropolitan areas will have their delivery cost calculated when checking out.
Please note we do not ship outside of metro areas in WA and NT. We are also unable to accommodate P.O. Box deliveries.
*Order minimums apply for Wholesale accounts.
We try our very best to get your AquaBotanical Water order to you ASAP, but we cannot guarantee exact shipping times. Once your order is processed, we’ll send you a tracking link. Using this link you should receive updates from our logistics team so that you can track it all the way to your front door.
At the moment, we are working off the below order lead times.
Please inspect your order upon arrival. In the event your purchase is faulty, damaged, or incorrect we will work with you to refund or replace your order, just email admin@wegrowwater.com and we will be happy to assist.
Please note we do not offer refunds for change of mind.
If your order goes missing, between dispatch and delivery, we will send you a replacement order as soon as we can. If we are unable to dispatch replacement goods within 7 days we will offer you a full refund. For these purposes, delivery takes place when products are left at the delivery address specified in your order. Risk of damage, loss or deterioration to the product passes to you on delivery.
When you purchase a subscription, you will receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries each month, fortnight or week (depending on your subscription) unless you choose to pay in advance.
If you wish to cancel or modify your subscription, you can do so at any time by clicking 'manage account' below. With every order, an order confirmation email will be sent to your registered email address. Your subscription can also be managed from there.
